At Hanzia.shop, we take pride in delivering every sofa and chair carefully packed and shipped on time. Our goal is to ensure that your order reaches you safely and within the estimated timeframe shared below.

Estimated Delivery Timeline

Our furniture pieces are shipped after a brief preparation period. The complete delivery process includes:

  • Order Cut-Off Time: Orders placed before 2:00 PM (Monday–Friday) are processed the same day.
  • Handling Time: Once your order is confirmed, we require 1–3 business days to prepare and dispatch it.
  • Transit Time: After dispatch, delivery usually takes 5–10 business days, depending on your location and courier efficiency.
  • Total Delivery Time: Handling + Transit = Approx. 6–13 business days in total.

Pricing, Taxes & Currency

All product prices shown on our website are displayed in USD. Applicable taxes (if any) are included at checkout. Hanzia.shop does not charge hidden fees or unexpected costs.

Shipping Fee

We charge a flat shipping rate of $15 per order.
This cost covers safe packaging, handling, and insured delivery of your items. Any applicable upgrades for faster delivery will appear during checkout.

Shipping Partners & Methods

We work with trusted delivery partners who ensure safe and reliable transportation. Depending on your location, carriers may vary to provide the fastest and safest route for your order.

Product Condition & Responsibility

All items are carefully inspected before dispatch. Once shipped, the responsibility for handling passes to the courier; however, we remain available for support if any issue arises during transit.

Address Accuracy & Verification

Please ensure your address details are entered correctly before checkout. Hanzia.shop is not responsible for delays or delivery failures due to incomplete or incorrect addresses.

Address Modification

Once an order is processed, address changes may not always be possible. If you need to update an address, please contact us within 12 hours of placing the order at info@hanzia.shop, and our team will assist where feasible.

Order Cancellation

Orders can be canceled within 12 hours of purchase if they have not yet been dispatched. After shipping, cancellation requests cannot be accepted as the item is already in transit.

Tracking Information

When your order ships, you will receive an email with a tracking number. You can follow your shipment status anytime via our Track Your Order page.

Lost or Damaged Deliveries

If your item arrives damaged or does not reach you within the expected timeframe, please contact us immediately at info@hanzia.shop. We will coordinate with our courier partners to resolve the issue promptly.

Shipping Delays or Exceptions

While we strive for timely deliveries, unexpected delays may occur due to weather conditions, high-demand periods, or courier disruptions. We appreciate your patience in such rare cases and will always keep you informed.

Need Help?
For any shipping-related questions, feel free to reach out to our support team at info@hanzia.shop — we’re happy to assist you.